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Omnicare

Omnicare

omnicare.com
What is your customer experience with Omnicare?

Omnicare Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Omnicare has a 1.7 star rating from 3 customer reviews; consumers are mostly dissatisfied. Reviewers value turnaround time and diversity of services. Price level reported as high. Recent recommendations call it a good source for honest answers. Omnicare may be or was owned by CVS Health.

Key Takeaways for Future Customers

  • Check Omnicare reviews for issues with billing and collections before enrolling.
  • Expect high price level and confirm copay billing responsibilities.
  • Contact options may route you through automated forms; ask for a representative.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing, collections, and unreachable phone numbers.
  • Reports of unclear pharmacy answers and medication handling concerns.
  • Some customers experienced account access problems and payment form hurdles.

Positive Feedback

Several reviewers praised friendly representatives and timely responses when reached, and called Omnicare a usually honest source for answers.

View full overview ›

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Show reviews that mention
meds medication service answers facility customer bill number questions answer
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Anonymous
map-marker Dallas, Texas

Report death of a customer

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There was no problem. I simply pressed the wrong button.

The person I spoke to was very friendly and helpful. It was my mistake

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Kiela Jia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Federal Way, Washington

Stay away from this company

AI Highlights
  • - Do not engage in fraud.
  • - Do not turn paid bills to collections.
  • - Omnicare may have a different name and is or was owned by CVS Health.

Don't engage in fraudulent activities. Pay attention to billing practices.

Don't turn customers over to collections for bills they have already paid. Omnicare may have a different name but it is or was owned by CVS Health.

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Frank M Uov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

COPAY bill

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AI Highlights
  • - The number I dialed is no longer in service.
  • - I'm charged a co-pay for my cousin's meds.
  • - I don't know if it's due to Medicare cuts.

The number I dialed is no longer in service. I am all of a sudden receiving a co-pay for my cousin's meds that I have never received before. I don't know if it is the result of federal budget cuts to Medicare.

Loss:
$274

Preferred solution: Understanding of why am I being billed for the first time

View full review
Tracy M Yqf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fredericksburg, Virginia

No straight honest answers from the pharmacist on Saturday 10/25/2025

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AI Highlights
  • - Customer service was great.
  • - Pharmacy unclear about meds; multiple conflicting stories; Ozempic dose/brand info not provided; staff not knowledgeable.

Customer service was great the pharmacy terrifying how this is where my family members meds. Come from.

I cant get.a.steaigjt answer from the facility or the pharmacy where my brothers Ozempic dose and only name brand excepted.

I was told multiple stories from this place in Richmond VA. Very sketchy and was not knowledgeable to even answer questions about this medication.

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Anonymous
map-marker Eugene, Oregon

I want to pay my bill

I kept getting to we took me to the same automated form on which I needed the 10 digit number and I dont have that.

How do I speak to a person so I can be sure that I can pay my bill.

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Anonymous
map-marker Fredericksburg, Virginia

Usually a good honest source of information

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AI Highlights
  • - In a long-term care facility, meds weren't given.
  • - Meds were sent and signed for about 5 extra times, and he got non-approved meds.

I just needed answers about a situation my brother is in with his medications not being given to him in a long term care facility. The meds were sent and signed for about 5 more times than should have been filled but he wasnt getting them, instead he was getting a non approved medication and we dont know where his meds went to.

User's recommendation: Good source for honest answers

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Bricia Osa

My son

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AI Highlights
  • - There was no answer at all.
  • - This is very important for my son.
  • - I thought this was the best insurance for my children, but I'm unsure.

No answer at all and this is very important this is for my son and I take everything serious for my children and thinking this was the best insurance company for my children but the looks on things Im starting not to think you are a good insurance company for my children

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